The employee journey is more than just a path an individual takes from recruitment to retirement. It is a holistic experience that significantly influences engagement, productivity, and retention within an organization. Mapping the employee journey allows businesses to visualize and optimize each stage, creating a more rewarding experience for employees and, ultimately, achieving better organizational outcomes.

Including Human Resources (HR) in strategic decision-making is an important consideration for today!s changing business landscape. Those companies that do not do so, often have unforeseen and hidden costs that affect employee retention and seamless productivity, both highly costly business expenses.