Mubeena A completed this course and earned a Pharmuni certificate.

Certificate Registration No.: 12 100 60610 TMS
Emotional intelligence is a valuable skill that supports stronger relationships, better communication, and more thoughtful responses in both professional and personal settings. This course introduces the core elements of emotional intelligence and explains how emotional awareness and self-regulation influence the way people work with others.
You will gain a clear understanding of how emotional intelligence differs from traditional IQ, why it matters in the workplace, and how skills such as self-awareness, empathy, motivation, and social skills can be developed over time.
● The course focuses on key aspects of emotional intelligence in practice, including:
● The core elements of emotional intelligence
● The difference between IQ and EQ
● How emotional intelligence supports workplace relationships and communication
● Practical ways to improve self-awareness, self-regulation, empathy, and active listening
Through structured explanations, practical workplace examples, and guided reflection, this course helps learners build a stronger understanding of their own emotions and how they respond to others. It is suitable for students, professionals, and leaders who want to strengthen interpersonal effectiveness and apply emotional intelligence more consciously in everyday work.
Upon successful completion of this course, the learner has demonstrated the ability to: